Co-declaration from Artsy and Artsy's partner, Gin Huang Gallery
Co-declaration from Artsy and Artsy’s partner, Gin Huang Gallery：
It came to our attention that somebody has impersonated Artsy’s partner, Gin Huang Gallery, in email communications with some of the gallery’s contacts. The bad actor is using the false email: email@example.com.
Artsy users’ email security and data protection are of paramount importance to Gin Huang Gallery and Artsy. Our records show you’ve previously connected with the gallery, so we wanted to make you aware of the issue right away.
To ensure your security, we wanted to bring this to your attention so you can verify who you’re corresponding with moving forward. We recommend the following next steps:
☞If you’ve received any message and invoice from the scam email “firstname.lastname@example.org “, please do not trust it and report to “email@example.com”.
☞In view of the fact that the scam email is too similar to be easily distinguished by collectors. Therefore, Gin Huang Gallery no longer use “firstname.lastname@example.org” reply to customer's inquiry from August 15, 2020, at 18:00 PM (GMT+8)
☞Visit Artsy’s partner, Gin Huang Gallery: www.artsy.net/gin-huang-gallery ,or verify with Gin Huang Gallery directly by emailing “ email@example.com “, copied, for more information.
☞Block the false email address “firstname.lastname@example.org” with your email provider to prevent further communications.
☞Never share your personal information (such as date of birth or credit card details, etc.) via email.
☞Always ask the gallery to confirm wire details using 2 methods (i.e. encrypted invoice and the phone number listed above.)
☞In an overabundance of caution we recommend applying the following best practices: regularly change your Artsy password, as well as your mailbox passwords; do not use easy-to-guess passwords; and use unique passwords for each website or online service.
If you ever have a question about a transaction or an Artsy partner, we are here to help. Forward any suspicious conversations to “email@example.com”.
Thank you and please let me know if you have any questions.
Co-declared by Artsy Trust & Safety and Artsy’s partner, Gin Huang Gallery at 17th August 2020
Artsy & Gin Huang Gallery